Terms of Service

TERMS & CONDITIONS – TheDripKids

Welcome to TheDripKids.

By accessing or using our website, you agree to follow and be bound by the following Terms & Conditions. Please read them carefully.

1. General

TheDripKids (“we,” “our,” “us”) provides products and services through our online store. By purchasing from our store, you confirm that you are at least 18 years old or have permission from a parent or guardian.

We reserve the right to update, change, or replace any part of these Terms at any time. It is your responsibility to check this page for updates.

2. Online Store Terms

By agreeing to these Terms of Service, you agree to the following:

  • You will not use our products for any illegal or unauthorized purpose.

  • You will not attempt to damage, hack, or misuse our website.

  • All products on our website are subject to availability. Prices may change without notice.

3. Product Information

  • Accuracy: We strive to display accurate colors, details, and descriptions of products. However, slight variations may occur due to screen settings, lighting, or suppliers.

  • Sizing: Sizing information is approximate. Please refer to our size guides carefully before purchasing.

4. Payments

We accept major credit/debit cards, PayPal, Shopify Payments, and other secure payment methods. By submitting payment, you confirm that:

  1. You are authorized to use the payment method.

  2. The information you provide is valid and complete.

Note: Fraudulent transactions will be reported immediately.

5. Shipping & Delivery

Estimated delivery times depend on your location and chosen shipping method.

  • Processing Time: 5–10 business days.

  • Standard Shipping: Varies by region.

  • Tracking: Tracking numbers will be provided via email when available.

Disclaimer: Delays caused by carriers, weather, customs, or unforeseen circumstances are outside our control.

6. Returns & Refunds Policy

We accept returns within 14 days of delivery if the item meets the following conditions:

Conditions for Return:

  • Unused and unworn

  • In original packaging

  • All tags attached

Items That Cannot Be Returned:

  • Final sale items

  • Underwear, swimwear, or hygiene-sensitive products

  • Personalized or customized items

Refund Process: Refunds are issued after inspection. Please note that original shipping costs are not refundable. Customers are responsible for return shipping unless the item arrived damaged or defective.

7. Exchanges

Exchanges may be offered depending on stock availability. If the item requested is sold out, a refund or store credit will be issued instead.

8. Order Cancellations

Orders cannot be canceled once they have been processed or shipped. Please review your order carefully before confirming.

9. Privacy Policy

We protect your personal information according to industry standards. We do not sell or share your information with third parties except for necessary payment processors and shipping providers.

Information collected may include:

  • Name

  • Address

  • Email

  • Phone number

  • Payment details

For full details, please see our dedicated Privacy Policy page.

10. Limitation of Liability

TheDripKids is not responsible for:

  • Incorrect address information provided by customers.

  • Lost or stolen packages that have been marked as "Delivered" by the carrier.

  • Allergic reactions or misuse of products.

Our liability is strictly limited to the amount paid for the order.

11. Intellectual Property

All designs, images, logos, content, and text on TheDripKids website are the property of TheDripKids and may not be reproduced, copied, or used without our written permission.

12. Contact Information

For questions about these Terms & Policies, please contact us:

📧 Email: support@thedripkids.com 📦 Customer Service Hours: Monday–Friday, 9 AM – 6 PM